Amtrak.com Reviews
(Rated by 1929 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Loyalty Points
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.6
- Shipping & Delivery4.5
- Good Value5.0
- Return Policy4.5
Recent Customer Reviews (11)
Maria Grazia Milano
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Mathias Nørgaard
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Varden Arnoux
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Jack Adam
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Maya Thompson
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Jennifer Sheaffer
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Phillipp Schäfer
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Karole Holman
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Jacob Hart
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Christina Søndergaard
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Payment Methods
Accepted Payment Options:
Prices for items on Amtrak.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Loyalty Points
Payment Process
- Payments can be made online during the checkout process.
- For Amtrak.com credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Amtrak.com Pros & Cons
Pros
1
No Added Fees: All fares include free changes and cancelations within 24 hours of purchase, along with various amenities like downtown-to-downtown service, no middle seat, ample legroom, free WiFi, and a generous baggage policy.
2
City-to-City Service: Convenient travel from the heart of one city to another, avoiding out-of-the-way airports and overbooked flights.
3
Quick and Green Travel: Spacious and comfortable seating, access to the Cafe Car and Quiet Car, and eco-friendly travel options that consume less energy and produce fewer pollutants than car or air travel.
4
Room to Roam: The ability to get up and stretch your legs, walk around the train, and enjoy views from different parts of the train.
5
More Luggage Allowed: The option to bring more luggage, including two personal items and two pieces of luggage, with free check-in for the first two checked bags.
6
Easier Arrivals and Departures: No security lines and closer stations, allowing for easier arrival and departure processes.
7
Private Accommodations: Sleeper cars with roomettes and bedrooms that include private toilets, sinks, and showers, providing privacy and comfort during long trips.
8
Great Views of America: Unique views of landscapes across the United States, especially in the observation car.
9
Environmentally-Friendly: Lower greenhouse gas emissions compared to air travel, making it an environmentally-friendly option.
10
Fewer Weather Delays: Less impact from weather conditions like lightning and major storms, allowing trains to depart more easily during adverse weather.
CONS
1
Delays: Common delays, especially on long-distance routes where freight trains may have priority.
2
Longer Trip Times: Typically slower than air travel, especially for cross-country trips.
3
More Expensive Tickets: Higher costs for roomettes or bedrooms, which include meals and private accommodations, although coach seats can be cheaper if booked in advance.
Amtrak.com Features and Benefits
Features
User-friendly website
Easy to navigate and book trains.
Comfortable travel
More legroom, comfortable seats, and better food than airlines.
Environmentally friendly
Train travel cuts emissions compared to air travel.
Scenic views
Offers a unique experience of slow travel and connection to surroundings.
Private rooms
Offers private rooms for guests.
Baggage Info & Service
Detailed baggage guidelines for carry-on items, checked baggage and special items.
Onboard Dining
Meals available on overnight trains, onboard Café services and enhanced dining options for Acela customers.
Personal Food & Medication
Guidelines for bringing personal food, beverages and medication onboard trains.
Bicycle Onboard
Services to bring your bike onboard with you.
Quiet Car
A welcome oasis of calm in a noisy world, available on many corridor trains.
WiFi
Available in select trains and stations throughout the country.
Pets on Trains
Dogs and cats up to 20 pounds are welcome for trips of up to seven hours on most routes.
No Added Fees
All fares include free changes and cancelations within 24 hours of purchase, along with various amenities like downtown-to-downtown service, no middle seat, ample legroom, free WiFi, and a generous baggage policy.
City-to-City Service
Convenient travel from the heart of one city to another, avoiding out-of-the-way airports and overbooked flights.
Quick and Green Travel
Spacious and comfortable seating, access to the Cafe Car and Quiet Car, and eco-friendly travel options that consume less energy and produce fewer pollutants than car or air travel.
Room to Roam
The ability to get up and stretch your legs, walk around the train, and enjoy views from different parts of the train.
Guest Rewards points
Earn points toward reward travel, upgrades and more.
More Luggage Allowed
The option to bring more luggage, including two personal items and two pieces of luggage, with free check-in for the first two checked bags.
Easier Arrivals and Departures
No security lines and closer stations, allowing for easier arrival and departure processes.
Private Accommodations
Sleeper cars with roomettes and bedrooms that include private toilets, sinks, and showers, providing privacy and comfort during long trips.
Great Views of America
Unique views of landscapes across the United States, especially in the observation car.
Fewer Weather Delays
Less impact from weather conditions like lightning and major storms, allowing trains to depart more easily during adverse weather.