Amtrak.com Reviews

To open an account on Amtrak.com, follow these steps:

1. Visit the official Amtrak website.
2. Click on the Sign In option at the top right corner of the homepage.
3. In the dropdown menu, select Join Amtrak Guest Rewards.
4. Fill in the required information, including email, password, and personal details.
5. Click on the Join Now button to create the account.

After creating the account, users can enjoy the benefits of the Amtrak Guest Rewards program, such as earning points for travel and accessing account information directly on Amtrak.com. Remember to keep the account credentials safe for future use.

Here are some alternatives to Amtrak:

1. BNSF Railway: Operates railroad networks and various facilities and equipment to support the transportation system.
2. Canadian National Railway: A transportation and logistics company.
3. Norfolk Southern: Engaged in the rail transportation of raw materials, intermediate products, and finished goods.
4. Valley Transportation Authority: Responsible for bus, light rail, and paratransit operations.
5. Arriva: Operates as a passenger transport operator.
6. Genesee & Wyoming: A short-line railroad holding company.
7. Kansas City Southern: Operates in rail transportation.
8. Mount Washington Cog Railway: Offers a thrilling and scenic adventure to Mount Washington summit.
9. Grand Canyon Railway: Provides a unique and spectacular journey to Grand Canyon National Park.
10. Oregon Coast Scenic Railroad: Offers a variety of scenic excursions along the Oregon Coast.

These alternatives provide various services and experiences, from freight and passenger transport to scenic journeys. Each has its own unique offerings and advantages. It's worth exploring these options for different travel needs and preferences.

To book a ticket on Amtrak.com, follow these steps:

1. Visit Amtrak.com or use the Amtrak mobile app.
2. Specify your destination and travel dates.
3. Choose your preferred fare type and seat.
4. Complete the payment using a valid credit card, PayPal, or Amtrak Guest Rewards points.
5. After booking, you'll receive your eTicket as a PDF attachment to your emailed receipt. You can also retrieve your eTicket in the app.

Remember, if your travel plans change, you can modify your reservation on the same platform. Enjoy your trip!

Amtrak offers a variety of services and products. They provide train routes to over 500 destinations in North America, with options for one-way rail passes and auto train services. They also have a mobile app for booking, boarding, or modifying reservations. For passengers with disabilities, Amtrak offers accessible travel services. They also have a Guest Rewards program, where reward travel starts at just 400 points. Amtrak also provides onboard dining and allows passengers to bring their own food and medication. They often have sales, such as the Spring Travel Flash Sale, offering significant discounts on fares. However, this information might not be exhaustive or up-to-date. For the most accurate information, please visit the official Amtrak website.

Amtrak.com has a detailed return and cancellation policy for their train tickets. They are waiving all change fees for reservations made with Saver fares through December 31, 2024. However, a fare difference may apply for itinerary changes. Cancellation fees still apply to fares that have cancellation fees. For all reserved fares purchased from Amtrak via cash, credit card or debit card, a full refund will be issued to the original form of payment if the ticket is canceled within 24 hours of the time of purchase and prior to the scheduled departure. Tickets for unreserved services must be canceled within 1 hour of purchase. Tickets that remain unused and are not canceled prior to departure are forfeit.

They also have a "No Show" policy where all fares are non-refundable and non-changeable after departure. Passengers who “no show” or do not cancel prior to departure forfeit the entire value of their “no show” segment. This policy applies to tickets paid in USD (including via Gift Certificate) as well as tickets paid with Amtrak Guest Rewards points.

In terms of their shipping policy, Amtrak Express shipping is suspended until further notice. They offer small package and less-than-truckload shipping services between more than 100 cities. For more information about rates, schedules and permitted items, you can call 1-800-377-6914 (8 am - 8 pm ET, Monday through Friday). Only shipping information is available at this number; for all other questions, you can call 1-800-USA-RAIL (1-800-872-7245). Before arriving at the station, ensure your Express items are packed appropriately, in suitable containers for transport. Unsuitable containers including trash bags, plastic shipping containers, large packing boxes, containers that let sharp/pointed items protrude or containers that cannot securely hold contents or prevent exposure to weather will not be accepted..

To cancel your ticket on Amtrak.com, follow these steps:

1. Log into your Amtrak.com account. If you made your reservation while logged into your account, click the 'My Account' link at the top of any page. If you purchased your tickets online as a guest, click 'My Trip' at the top of any page.

2. Enter your reservation number and email address or telephone number used when you made your reservation and click 'Find Trip'.

3. Click the 'Cancel Trip' button and follow the steps for cancellation.

Please note that cancellation fees may apply to canceled reservations. Not all tickets are eligible for cancellation and may have further restrictions based on the type of fare you reserved. If you have made modifications to your trip after booking it online, you may not be able to cancel it online. If you paid for your one-way, round-trip or multi-ride reservations with a credit card or an eVoucher, you can also cancel it on Amtrak.com, even if you made your reservations on the phone, at a Amtrak kiosk or with a station agent.